Exam Day User Guide – Inter-American Development Bank

Login

• Visit app.examroom.ai to log in to the candidate console. You can also go to examroom.ai and click Login in the top-right corner of the page.    
  
   
• If you already have an account, please enter your credentials and click Login.    
  
  

Start Exam

• On the Candidate Dashboard, under the Upcoming Exams section, click Start Exam.    
  
    
  Note: The start exam button will be enabled only 15 minutes before the scheduled time.    
   
• Review the Acknowledgement, check the boxes, and click Okay to proceed.    
  
   
• After acknowledgement, the Examination Rules appear. Review and click Next to proceed.    
  
   
• Read any special instructions provided; if none are given, review the Terms and Conditions. After reading, check the box to agree to the Terms and Conditions. Then, click "Start Exam" to begin.    
  
     
  

System check

• After clicking Start Exam, a system check will run before proceeding. The screen displays the hardware, software, browser, and network system configurations. Please click System Check to view the detailed process. You can also check these links for camera and microphone permissions: Chrome Permissions, Edge Permissions, and Firefox Permissions.    
  
   
• Click the View Icon placed next to the Hardware Configuration heading. It shows the camera and audio functioning. Follow the displayed instructions to verify these configurations.    
  
   
• Click the View Icon placed next to the Network Configuration heading. It shows the bitrate levels of the audio and video.    
  
   
• Now, in the control panel, select the checkbox and click I Agree to provide consent for recording and AI/ML proctoring.    
  
  

Onboarding

Sharing Your Screen

• By clicking I agree, a pop-up appears for the screen share. Select the entire screen option, click the small image in the center of the screen, and click Share.    
  
   
• The status in the control panel shows waiting for the onboarding agent, and once the OBA (Onboarding Agent) is connected, you will be able to see them in the control panel.    
  
  

ID Verification

• To start the ID verification steps, A consent message will be displayed in the control panel to provide consent for the ID verification. 
• Select the checkbox and click I agree to provide consent for verifying your ID.    
  
   
• Your ID verification has started.    
  
   
• Hold your photo ID in front of the camera and wait until the OBA verifies it.    
  
  

Face Verification

• To begin the face verification steps, a consent message will be displayed in the control panel to provide consent for the face verification. 
• Select the checkbox and click I agree to provide consent for your face verification.    
  
   
• As directed by the OBA, look directly into the camera while a photo of your face is taken.    
  
  

Exam360 and Room Scan

• Now, to begin the process of Room Scan, the OBA triggers a QR Code display on your screen for you to scan and open the app on your phone, and place your phone as suggested by the OBA so they can see your entire testing area, including your computer.    
  
   
• Next, select the checkbox and click "I agree” to provide consent for a room scan.    
  
   
• Follow the room scan procedure as directed by the onboarding agent.    
  
   
• Once the required verification process is completed by OBA, you will be transferred to a proctor.

Exam Rules and Instruction

• As the OBA initiates the transfer process, you will be provided with exam rules to go through. Click Next after reading the exam rules to go to the exam instructions.    
  
  

Proctoring

Proctor Session and Test Console Options

• After being connected to the proctor, the test console screen will appear. A pop-up will prompt you to enter full-screen mode. Click Okay to continue.    
  
   
• When the test login screen appears, please wait for the proctor to fill in the Access Code, Exam Key, and Candidate ID fields.
• Contact Proctor: You can contact the proctor using the chat at any point during the exam. Click the side arrow icon to open the Control Panel.   
  
   
  • Click the Chat bar at the bottom of the Control Panel to open the chat box and send a message to the proctor if you need assistance.   
    
     
  • You will also be notified if the proctor drops a message to you.   
    
     
  • Click to open the chat box and reply or send a message to the proctor. The chat option will be active throughout your exam session.    
    
     
• Once the proctor enables access, review the Welcome screen to confirm the exam details, including the total number of questions and the total test duration.
• At any time during the exam, click the Arrow at the top of the screen to open the proctoring drop-down menu.  
  
   
• In the drop-down menu, review the remaining proctoring time displayed at the center.
  • Select the Information icon to view exam details.
  • Select the Raise Hand icon to contact the proctor during the exam.
  • Select the Wi-Fi icon to check your network connectivity status.
  • Click Finish Test to complete and submit the exam at any point during the session.

Taking Your Exam

• Click Start Test to begin the exam. The exam timer starts immediately after you click Start Test.  
  
   
• Once you begin the exam, the top section of the screen will display the Exam timer (Time Remaining) in the center, along with the number of questions, your Candidate name, exam name, unanswered questions, and questions answered.  
  
   
   
• On the right side of the screen, click the Double Arrow icon to expand or collapse the Widget Toolbar and access the available tools during the exam.
  • Note: At any time during the exam, you can click the Side Arrow icon on the right-side bar to open the Control Panel and use the proctor chat to message the proctor if you need assistance.  
    
      
• In the Widget Toolbar, you can use the following options (availability may vary by test sponsor or exam):
  • Flag: Select Flag to mark a question and revisit it later.  
    
      
  • Summary: Select Summary to view an overview of the exam, including answered, unanswered, flagged, and commented questions. You can click on the question numbers to quickly navigate between questions.  
    
      
  • Comments: Select Comments to add notes to a question. You can review your comments later and use the exam summary to view all commented questions.  
    
      
  • Reference: Select Reference to view any reference materials provided for the question.  
    
      
• To answer a question, carefully review the question on the left section and then write your answer in the response section on the right.
  • Plus or Minus icon: Use the (+) Plus or (-) Minus option to zoom in or out on the question for readability.
  • Format Toolbar: Use the standard formatting option at the top of the response section; it will help you format your reply effectively.
• Click Next to save your answer and move forward. Click Back to go back (if allowed by your exam type and sponsor).  
  
    
• Once you answer all the required questions, click the Submit button provided at the last question or click the End Test button to submit your responses.  
  
  

Ending Your Exam

• When you click Submit/End Test, a pop-up will appear asking if you wish to end the test. Click Submit test to submit your exam.  
  
    
• A confirmation screen will appear, indicating that the exam has been submitted. Click Proceed.   
  
    
• Also, a pop-up appears, indicating that your exam has been completed and is awaiting the proctor’s confirmation. Click Okay, and once the proctor ends the exam, you will be directed to your dashboard.  
  
  

Support

• If you encounter any issues, please contact us at our toll-free number: +1 877-848-3926 or use the chat support available on ExamRoom.AI.